Notes from the work.
How we work, where AI earns its place and where it does not, and what we learn fixing real processes for real businesses.
Posts
10 posts
A shop-floor view without buying a new MES
Plant managers want to see what is late, what is stopped and why, today. The usual answer is a manufacturing execution system and a long rollout. For many plants, a simple view built from records they already keep gets most of the way there in weeks.
Engineering notes3 min read24 Oct 2026
Is this process ready to automate? A checklist
Some processes automate cleanly in weeks. Others turn into months of exceptions because the process itself was never settled. Eight questions to ask before you spend anything, and what to do when the answer is no.
Automation and AI3 min read8 Oct 2026
Read your checkout before you send another reminder email
Abandoned-cart emails are the easy answer to full carts and empty orders. They recover a little. The bigger gains are usually in the checkout itself: surprise costs, forced accounts, failing payments. Here is how to find them.
Product and design3 min read22 Sept 2026
When the shop and the website disagree about stock
A customer buys online, and an hour later you email to say it has gone. Overselling is rarely a staff problem. It comes from systems that only talk to each other once a night. Here is how stock gets out of step, and how to keep it right.
Operations3 min read3 Sept 2026
Your ERP is not the problem. The spreadsheets around it are.
Manufacturers often blame the ERP for slow, error-prone work and start shopping for a new one. Usually the ERP is fine. The trouble lives in the spreadsheets, inboxes and habits that fill the gaps around it.
Operations3 min read18 Aug 2026
What retyping really costs a manufacturer
Typing purchase orders into the ERP looks like a small cost: a few minutes per order. Measured properly, it is lost hours, wrong shipments, slow confirmations and a single point of failure. Here is how to count it in a week.
Operations3 min read30 Jul 2026
How we use AI to build software, and where we do not trust it
AI makes our engineers much faster. It does not make them less responsible for what they ship. Here is how we use it day to day, and the decisions that always stay with a person.
Engineering notes3 min read14 Jul 2026
Start with one process, not a platform
Big software projects fail because they try to change everything at once. A first phase that fixes one process, and is useful on its own, beats a year-long platform. Here is how to pick that process.
Operations3 min read25 Jun 2026
What it takes to make AI work in your business
AI is the part that reads the order. What makes it safe to trust is everything around it: your data, your rules, approvals and the odd cases. Here is where AI earns its place, and where plain software does the job better.
Automation and AI4 min read9 Jun 2026
Less busywork
starts here.
Book a free call with one of our engineers. Tell us what slows your team down, and we will show you what could change, and how it would feel.
- Free, 30 minutes
- About the work that slows your team down
- You leave with ideas you can use