Customers reminded to order again.
Software that knows what each customer bought and when, and sends the right reminder or offer at the right time, by text or email, so first orders turn into second ones.
Sound familiar?
- 1
Most customers buy once and never hear from you again.
- 2
Offers go to everyone at once, and most people ignore them.
- 3
You cannot tell which regulars are about to stop buying.
Watch it happen.
What the software knows about Megan
- Bought face wash on August 14
- Usually buys again within 6 weeks
- Has not ordered since
What it does
- Text message, September 25“Running low on face wash? Here is your usual.”
- September 26Megan orders again.
One message, at the right moment.
A made-up example. Yours would use your own orders, systems and names.
How it works.
First
A first order
In the shop, on your website or on a marketplace.
Then
Remembered
What they bought, when, and what usually comes next.
And so
The right nudge
A reminder or offer at the right moment, by text or email.
A normal day, before and after.
Today:A first order, and then silence.
A first order, and a thank-you.
Today:She runs out and buys somewhere else.
A reminder arrives just as she runs out.
Today:You spend on ads to find new customers.
She is a regular.
What changes.
More customers coming back for a second order.
Messages that match what each person bought.
An early warning on regulars who have gone quiet.
Once it runs, you can also…
- 1
Know exactly who your best customers are.
- 2
Win back regulars who have gone quiet.
- 3
Spend less on ads, because customers come back on their own.
Works with what you already use
- Your website and shop billing
- Text messages
- Marketplaces
Not on the list? Tell us what you use. We work on the systems you already have.
Questions people ask
Will customers feel spammed?
No. Fewer, better-timed messages, and anyone can stop them at any time.
Do we need a customer app?
No. It works through text messages and email, which your customers already use.
Can we see if it works?
Yes. You see how many people came back after each message, and what they bought.
More we can take off your plate.
Tell us the job you would hand over first.
Book a free call with one of our engineers. Tell us what slows your team down, and we will show you what could change, and how it would feel.
- Free, 30 minutes
- About the work that slows your team down
- You leave with ideas you can use