Returns back on sale the same day.
Every return is scanned, checked and graded in one place, and good stock goes straight back on sale instead of sitting in a corner for weeks.
Sound familiar?
- 1
Returned items wait in a pile for days before anyone looks at them.
- 2
Refunds are slow, and customers chase you for them.
- 3
Nobody can say which items come back most, or why.
Watch it happen.
Returns that arrived today
- Order 2291: shoes, size 8
- Order 2304: shirt, wrong colour
- Order 2310: mixer, box damaged
Checked and sorted
| Item | Condition | Next |
|---|---|---|
| Shoes, size 8 | Like new | Back on sale |
| Shirt | Like new | Back on sale |
| Mixer | Box damaged | Sell as open box |
Refunds sent for all three.
A made-up example. Yours would use your own orders, systems and names.
How it works.
First
A return arrives
From your website, a marketplace or a courier, all in one list.
Then
Checked in minutes
Your team scans it and answers a few simple questions on a phone.
And so
Back on sale
Good stock goes back on sale, the refund goes out, and the reason is recorded.
A normal day, before and after.
Today:Forty returns arrive and go into a corner.
Forty returns are scanned as they come in.
Today:Customers call, asking for their refunds.
Refunds are already on their way.
Today:The same shoes keep coming back.
You see the size runs small, and fix the listing.
What changes.
Good returns back in stock and on sale the same day.
Refunds sent as soon as an item is checked.
A clear view of what comes back, and why.
Once it runs, you can also…
- 1
Spot the products that keep coming back, and why.
- 2
Sell damaged-box items as open box instead of writing them off.
- 3
Hold couriers to account for damage, with photos.
Works with what you already use
- Your website and marketplaces
- Courier and returns portals
- Barcode scanners
- Your stock software
Not on the list? Tell us what you use. We work on the systems you already have.
Questions people ask
Does this replace our returns portal?
No. It works with it and with your couriers, and gathers returns from all of them into one list.
Who decides if an item can be sold again?
Your team, with a quick check on a phone. The software does the rest.
Can it tell us why items come back?
Yes. Every return carries its reason, so patterns by product, size or supplier show up quickly.
More we can take off your plate.
Tell us the job you would hand over first.
Book a free call with one of our engineers. Tell us what slows your team down, and we will show you what could change, and how it would feel.
- Free, 30 minutes
- About the work that slows your team down
- You leave with ideas you can use